Big news for Vodafone and Idea customers - This decision was taken regarding this plan know what ?

Vodafone-Idea has announced the completion of its postpaid consolidation today. Under this, now Idea's postpaid users will be given a service. After this announcement by the company, the idea postpaid subscribers of Idea will now be able to benefit from the benefits of the Vodafone RED plan. Not only this, now customers will also be able to enjoy the same customer service and better digital experience.

Vodafone Idea Red Plan | Digital Msmd

With this move of the company, customers will get the experience of self-service channel through IVR, USSD, My Vodafone App and website. Also, they will also be able to make products, service and payment through them.  For information, let us know that the merger of Vodafone and Idea was done on August 31, 2018. After the merger, its name was changed to Vodafone Idea Limited.

Idea Postpaid customers will also get these facilities

That is, now postpaid customers of Idea will not have to take separate on boarding and service experience, instead they will be able to subscribe to the Red Family.  With this, they will get a single bill and access to Vodafone Play, premium content and many other value added services for the whole family.

Vodafone Idea Chief Technology Officer Vishant Arora said, "Consolidation of Vodafone and Idea postpaid customers is a big step towards a company vision, a network of the company. This enables us to increase the customer experience for our postpaid users". 

Relief in REDx plan

The Telecom Tribunal TDSAT has recently given great relief to Vodafone-Idea Ltd. The TDSAT has put an order on the Red X Premium plan of the Telecom Regulatory and Development Authority (TRAI) not to add new customers of vodafone-Idea. Now the company will be able to add new customers as before. In this scheme, it was said to provide 4G network facility to some category of customers on priority basis.

However, TRAI will be able to investigate the entire matter and take action.  Earlier last week, VIL had challenged the TRAI's directive by filing an application in the tribunal, asking the plan to be deferred till the matter is reviewed. Click here